Madhatters Media

Last Updated: 2025

Madhatters Media (“Company”, “we”, “our”, or “us”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, disclose, and protect your information when you access our website, contact us, or use our services across our locations in Bengaluru, Kerala, Dubai, Bahrain, and Melbourne.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Personal Information

Provided directly by you:

• Full name

• Email address (including accounts@madhattersmedia.in for communication)

• Phone number (+91 90488 99989)

• Company/brand name

• Project requirements, budgets, and business details

• Any other details voluntarily shared via forms, WhatsApp, email, or phone

1.3 Marketing & Usage Data

• Preferences and interests

• Interaction with campaigns or newsletters

• Social media interactions (Instagram, LinkedIn, Facebook, etc.)

1.4 Third-Party Information

We may receive data from:

• Advertising partners

• Analytics tools (Google Analytics, Meta Pixel, etc.)

• CRM and marketing automation tools

• Publicly available sources

2. How We Use Your Information

We use collected information for the following purposes:

• To respond to inquiries and communication

• To provide advertising, branding, digital marketing, and creative services

• To prepare proposals, quotations, and project briefs

• To improve customer experience and service quality

• To analyze website traffic and marketing performance

• To send newsletters, offers, marketing messages (only with consent)

• To maintain internal records and CRM databases

• To comply with legal requirements and resolve disputes

• To prevent fraudulent or unauthorized activities

3. How We Share Your Information

We do not sell or rent your personal data.

We may share your information with:

• Trusted service providers (hosting, cloud storage, CRM, analytics)

• Advertising tools (Google, Meta, LinkedIn, TikTok)

• Partner agencies or vendors working on your project

• Payment gateways (if applicable)

• Legal authorities when required

All third parties are bound by confidentiality and data protection agreements.

4. Your Rights

Depending on your region, you may have rights to:

• Access your data

• Request corrections

• Request data deletion

• Withdraw consent

• Restrict processing

• Object to marketing

• Request a copy of your data

To exercise your rights, contact: accounts@madhattersmedia.in

5. Third-Party Websites & Links

Our website may contain links to third-party platforms.

We are not responsible for the content or privacy practices of those sites.

6. Children’s Privacy

Our services are not intended for children under 16.

7. Policy Updates

We may update this Privacy Policy periodically.

Revisions will be posted with a “Last Updated” date.

8. Contact Us

For privacy-related questions or requests, contact:

Email: accounts@madhattersmedia.in

Phone: +91 90488 99989

Locations: Bengaluru | Kerala | Dubai | Bahrain | Melbourne